Refund and Cancellation Policy
Effective Date: August 2024
We want you to have a great experience at Heliopolis Social Café. Below are our policies regarding cancellations and refunds.
1. Event Bookings
– Cancellations: Cancellations made more than 48 hours before the event will receive a full refund. Cancellations within 48 hours will not be refunded.
– No-Show Policy: If you fail to attend your reservation without prior notice, the payment is non-refundable.
2. Private Bookings & Functions
– A non-refundable deposit is required to secure your booking.
– Full payment is due 7 days before the event. If the event is canceled less than 7 days in advance, 50% of the total will be refunded.
Get In Touch
Opening Hours
All Week Noon to Midnight
Street Parking is available
Public parking lot at the back of the building. Click for Directions