Refund and Cancellation Policy
Effective Date: August 2024
We want you to have a great experience at Heliopolis Social Café. Below are our policies regarding cancellations and refunds.
1. Event Bookings
– Cancellations: Cancellations made more than 48 hours before the event will receive a full refund. Cancellations within 48 hours will not be refunded.
– No-Show Policy: If you fail to attend your reservation without prior notice, the payment is non-refundable.
2. Private Bookings & Functions
– A non-refundable deposit is required to secure your booking.
– Full payment is due 7 days before the event. If the event is canceled less than 7 days in advance, 50% of the total will be refunded.
Opening Hours
All Week Noon to Midnight
Street Parking is available
Public parking lot at the back of the building. Click for Directions