At Heliopolis Social Café, we aim to deliver memorable experiences and exceptional service. To help us plan and serve you better, please review our cancellation and refund terms below:

1. Event Bookings (Tickets)

• Cancellations: For ticketed events, cancellations made more than 7 days in advance are eligible for a full refund. Unfortunately, we are unable to offer refunds for cancellations made within 7 days of the event.

• No-Show Policy: Payments for missed events without prior notice are non-refundable.

2. Private Bookings & Functions

• A non-refundable deposit is required to secure all private bookings.

• The full balance is due 7 days prior to the event. Cancellations made less than 7 days in advance will receive a 50% refund of the total amount.

The above Refund and Cancellation Policy forms an integral part of our full Terms of Service. By making a reservation, attending, booking a private event, or using any of Heliopolis’  services you acknowledge and agree to abide by all applicable terms and conditions

Opening Hours

All Week 11am to Midnight

Street Parking is available
Public parking lot at the back of the building. Click for Directions

Privacy Policy - Cookies Policy - Terms of Service - Refund & Cancellations Policy - Accessibility Statement