Terms of Service
Heliopolis Social Café – Terms & Conditions of Use and Bookings
These Terms and Conditions (“Terms”) govern your access to and use of Heliopolis Social Café’s website, services, reservations, and event bookings. By using our website, visiting Heliopolis or placing a booking, you agree to be bound by these Terms.
1. Use of Website
We are committed to maintaining a respectful and secure online space. You agree not to use our website for any unlawful purposes or in a way that infringes upon the rights of others. This includes, but is not limited to:
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Uploading harmful, malicious, or misleading content.
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Attempting unauthorized access to any part of our site or systems.
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Distributing unsolicited advertising, promotional materials, or spam.
2. Reservations, Events, and Private Event Bookings
When reserving a table, attending an event or booking a private event, you agree to:
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Provide accurate and up-to-date information during the booking process.
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Adhere to our cancellation and refund policies (see Refund Policy for details).
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Accept full responsibility for any loss, damage, or excessive cleaning resulting from yourself and your booking or guests attending your event.
While we strive to provide the best possible service, environment, and experience for all our guests, unforeseen issues may occasionally arise. By confirming your reservation, attending an event, confirming a private booking, or using any of Heliopolis’ services you acknowledge and agree to indemnify Heliopolis Social Café and its team from any direct or indirect loss, damage, claim, or expense arising from event disruptions, service delays, or other unintentional errors beyond our control.
Guests are also responsible for ensuring their own safety and conduct during their time on our premises. You agree to respect our space, staff, and fellow patrons, and to be liable for any damage, theft, or harm caused by yourself or any guests under your reservation.
These booking and usage terms may be revised or updated from time to time. It is your responsibility to review the latest version before your scheduled booking or event. The most current terms will always be available on our website.
3. Intellectual Property
All content featured on the Heliopolis Social Café website — including but not limited to text, visuals, logos, and design elements — is the intellectual property of Heliopolis Social Café. No portion of this content may be copied, reproduced, or used for commercial purposes without our prior written consent.
4. Limitation of Liability
Heliopolis Social Café takes great care to maintain accurate and current information on our site, but we do not guarantee the completeness, reliability, or accuracy of its content. We are not liable for any errors or omissions, including incorrect pricing, outdated information, or third-party content linked through our site.
Opening Hours
All Week 11am to Midnight
Street Parking is available
Public parking lot at the back of the building. Click for Directions